OnStar Encourages Hands-Free Calling Choices
OnStar is launching a Bluetooth/Hands-Free Calling awareness campaign to help simplify the process of pairing cell phones to the hands-free technology.
An analysis of random, anonymous data collected from thousands of vehicles indicates only 45 percent of Chevrolet, Buick, GMC and Cadillac owners are pairing their cellular phones to a vehicle's Bluetooth system, raising concerns that customers are unaware of the feature in their vehicle or believe connecting to be too difficult a process.
"What we're learning is that many customers simply do not understand the technology, or
they're confused by how to pair their cell phone to a Bluetooth device," said OnStar President Chris Preuss. "It's about both educating the customer and alleviating technical challenges."
